I am a certified professional technical communicator with 5+ years of experience in technical communication.

I moonlight as a full-stack developer in training, currently thriving in responsive web design.

I primarily have experience using the following data formats, programming, script, and markup languages:

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• Bash

• CSS

• HTML

• JavaScript

• JSON

• Markdown

• Shell

• SQL

• YAML

• XML

My technical writing experience includes: 

• API Documentation

• Blogs

• Knowledge Base articles

• Manuals 

• Microcopy text

• Quick Start guides

• Release Notes

• Runbooks

• User Guides

• Social Media Content

• White Papers

I’m an experienced user of these applications:

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• Adobe Acrobat

• Adobe Dreamweaver

• Adobe Illustrator

• Adobe InDesign

• Adobe InCopy

• Adobe Photoshop

• Aha

• Camtasia

• Bitbucket

• Document360

• draw.io

• dotCMS

• Figma

• Github

• Google Docs, Sheets, Slides

• MadCap Flare

• Microsoft Word, Excel, PowerPoint

• Miro

• MySQL

• Pendo

• Postman

• Slack

• SharePoint Designer

• Snagit

• StackEdit

• Sublime Text

• Swagger

• Teams

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I have experience using the following wikis, agile management tools, and CRM platforms:

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• Asana

• ClickUp

• Confluence

• Freshdesk

• HelpShift

• Jira

• Monday 

• Proximbeta

• Salesforce

• Talkdesk

• Zendesk